“Even if business transformation is often centred around technological innovation and digital business models, one factor is even more central: the hearts and minds of the people involved.“
Digital Change
Path to
Resilience
Digital Change is our way of getting all the people on board to jointly drive innovation. To achieve that goal, we combine elements of digital transformation with the tools of Change Management. That raises the chance of bringing about meaningful change.
How We See Digital Change
Digital Change is more than disrupting an established system. It is about continuously innovating and inspiring people. That is why we approach it by blending two concepts: We enable Digital Transformation by applying best practices of Change Management.
Digital Transformation
Foster innovation
Enhance user experience
Develop digital business models
DigitalChange
Change Management
Bring agile methodologies to life
Embrace needs-based communication
Facilitate processes of change
How You Benefit
Our experience allows us to combine a business perspective with technological and organisational considerations to raise the probability of success in Digital Change. We apply that knowhow in the context of a range of industries and services. Here are four examples:
Launch a Technology Enabled Service
We facilitated the transformation from a system in which local banks individually preprocessed complex risk data to a newly built hub-and-spoke platform. By making the local banks partners they became drivers of the change. The outcome was a scalable business model with analytics as a service that is accessible to the entire market and maximises returns on tech investment.
Foster Agility and Innovation
To design a cloud native platform for algorithmic trading we have combined our agile software development with methods to spur innovation: We have run regular hackathons with our client’s quants, external scientists and our experts for AI and technology. Together we developed a system that automatically buys and sells energy commodities to take advantage of imbalances in the energy market.
Success Story: Energy ›Meet the Needs of Decision Makers
The aspiration was to empower business units with insights from company wide data of a global reinsurer. So, we accompanied the creation of a Business Intelligence Competence Centre, a new business unit serving more than 3000 employees. Relying on design thinking was key in establishing a user-centric service that offers visualisation tools, dashboards and interactive reports.
Embrace Digital Progress
We benchmarked a bank’s technology and business setup to chart a roadmap for boosting issuance of investment certificates. To meet the challenges of such digital transformation, we made sure that technology, business structure and the inspiration of the team reinforce each other. Creating awareness for that mix and designing a path forward has been pivotal in facilitating the process of change.
What We Offer
Our clients look for different kinds and scales of support in their effort to bring about digital change. Some look to build momentum to kick-start their initiative; others require a sparring partner along their entire transformative journey; others again, aim to scale by jointly designing and implementing a change agenda. To meet those demands, we provide three offerings of different sizes:
Exploring
New Paths
We examine approaches to reaching your transformative goals.
Duration
1-2 dys
Coaching
for Change
We enable your teams to move ahead in a digitalisation project.
Duration
1-4 wks
Building
Extra Capacity
We jointly develop and implement your digital change agenda.
Duration
> 3 mths
Where We Excel
To bring about Digital Change, we rely on a set of different skills and methodologies:
Digital Change
Innovation
Technological Solution Design
Business Model Innovation
Innovation Culture
Product Improvement
Process Improvement
Service Improvement
Emerging Technology Research
UX
Design Thinking
Ideation
Strategy Design
Customer Journeys
Empathy Maps
User Testing & Retrospectives
Prototyping
UI Design
Screen Flows
Developer Handover
Digital Business Models
Business Analysis
Requirements Engineering
Business Model Patterns
Business Model Canvas
Business Process Model & Notation
Business Model Testing
Value Proposition Modelling
Playing to Win – Strategy Framework
Enterprise Architecture
Agile Methodologies
Scrum
Kanban
Scaled Agile Framework
Test Driven Development
Feature Driven Development
Retrospective
DevOps
Communication
Needs-based Communication
Workshop Moderation & Facilitation
Interview Techniques
Conflict Resolution
Coaching & Mentoring
Feedback Cycles
Process of Change
Project Portfolio Management
Integrative Thinking
Systems Thinking
Change Story
Culture Map
Team Alignment Map
Team Learning Cycles
How to Get in Touch
We love exchanging ideas with you, so do feel free to reach out!
