Our business brunch: How to create real-time customer experiences tailored by AI?
Together with Ab Initio, the provider of platforms for complex data processing, we invite you to a Business Brunch. It will take place on November 20, 2025, from 10 AM to approx. 12:30 PM at the DEVnet Meeting Office in Frankfurt.
The question that we will explore together: How do you achieve true hyper-personalisation – beyond the buzzwords and technological promises?
Hyper-personalisation goes beyond the limits of traditional personalisation by leveraging data-driven real-time interaction and AI to engage with each customer individually. Despite AI, data abundance, and digitalization, this remains a major challenge for most companies, leading many projects to fail.
Which main aspects lead to failure:
- Poor data quality
- Lack of infrastructure
- Lack of alignment between strategy and implementation
In a joint presentation by Andreas Becks, Florian Reithinger, Josef Dukarevic, and Niklas Mayr, you will learn more about the key factors:
- The key features that lead to success or failure
- Why data and governance form the foundation for trust and scalability
- How to create real added value through clear KPIs and measurable business impact
Following the presentations, we will enjoy a brunch with time for personal networking, questions for our experts, and inspiring conversations with industry peers.
